1. How do I store this Vitamin C serum?

Store your Vit C in a cool dry place. You can also put it in your refrigerator to preserve its potency.

2. What can cause my Vit C to oxidize?

Vitamin C naturally oxidizes when it comes in contact with air, heat, and sunlight. This is why it's been formulated in a creamy base, making it more stable, and is also packaged in an airless pump bottle.

3. My Vit C is not pumping out. What should I do?

You need to follow three simple steps- Flip, shake, and pump. Flip the bottle upside down and shake it a little. Pump it a few times till the serum starts dispensing.

4. Why is this Vit C in an airless pump?

A regular pump causes air to enter the bottle, increasing the rate of oxidation. An airless pump means less need for preservatives in your skincare product and also getting to the very last drop.

5. How do I know if my Vit C has oxidized?

You need to replace your Vitamin C serum if you’re noticing an unusual odor, drastic change in colour of the serum, and a different texture than at the time of purchase.

6. Can I use this at night?

Yes, you can use this serum in your morning or night routine. Just make sure you are not using Benzoyl Peroxide, Retinol, or AHAs/BHAs in the same routine.

7. How do I use Vit C in my routine?

If you are a Vit C beginner, use this serum after cleansing your face and before using a moisturizer. If you have sensitive skin, start using it 3 times a week and then use it every day when your skin gets used to it.

8. Why do I need Vitamin C?

Foxtale Vitamin C answers all your skin’s queries about brightening, dark spots, and sun damage. It is a tried and tested antioxidant that shows the best improvement in your complexion over time. Our users even found a reduction in fine lines and wrinkles over time, whereas others said the Vitamin C made them skip makeup!

9. Can people be sensitive to Vitamin C?

Sometimes! Due to its low pH, Vitamin C is highly acidic and can cause a slight tingling sensation for some. It subsides with time. However, if the irritation persists or you see any changes in your skin’s texture or appearance, stop using it immediately! Beginners with very sensitive skin are advised to use Vitamin C 2-3 times a week and build a tolerance, after which it shows the best results when used daily!

10. Vitamin C fights free radical damage. Does using Vitamin C mean I can skip sunscreen?

No! Even though it is one of the strongest weapons in your arsenal when fighting sun damage, Vitamin C can make your skin sensitive to the sun. While our Vitamin C is formulated in a way that makes sun sensitivity less likely, it can only be combated fully with a broad-spectrum sunscreen, which should be used right after!

11. How many pumps of Vitamin C serum should be used?

You can apply approximately 1 to 2 pumps of vitamin C serum to avail its benefits. It is recommended to use it in small amounts as using it in a higher amount may cause adverse effects.

12. Should you apply vitamin C serum to wet or dry skin?

For a vitamin C serum to reach the skin cells, it should be applied to clean, dry skin. Additionally, you should let it dry completely before adding more items because doing so can cause vitamin C to become inactive.