We often incorporate new skincare products to our routine in order to address specific conditions. But we all know that right from getting a new skincare product till getting our skin to love it is exciting and at the same time an intimidating journey. There are a number of questions that run through our head regarding their usage, effectiveness, and so on.

We at Foxtale are with you every step of the way (yes, until you fall in love with us!). This is why we've compiled a list of frequently asked questions about all of our products that you frequently ask us.

Think of this as a product glossary; your one-stop destination for FAQs about Foxtale products.

Foxtale Daily Duet Face Wash

Product Description

This dual-acting cleanser works as a make-up remover as well! Its hydrating formula cleanses your skin deeply without stripping it of its natural oils, leaving you with naturally glowing skin.

Hero Ingredients & Benefits

Sodium Hyaluronate - A Hyaluronic Acid derivative that can penetrate the topmost layer of your skin for deeper hydration.

Red Algae Extract (Crispus Chondrus Extract) - It’s an incredible antioxidant that is rich in polysaccharides, peptides and fatty acids, equally great at cleansing and locking in moisture.

Vitamin B5 (Panthenol) - Promotes faster healing of the skin resulting in a reduction in acne and blemishes over time.

How To Use

Massage a dollop onto dry skin and rinse to remove makeup. Then, lather it up with water, massage into the skin and rinse again to cleanse thoroughly.

FAQs

1. Why do I need to cleanse twice?

For people that use make-up or the recommended amount of sunscreen in a day or several layers of serums - one cleanse is simply not enough to clean pores thoroughly. This is where a double cleanse comes handy the most! While your pores can’t open or close, they can work as wells that trap oil, grime and residue of sunscreen or make up. In order to prevent breaking out and other skin damage, it is essential to double cleanse.

2. Does that mean this can’t be used as a regular cleanser?

While the use for a double cleanse is only an added benefit, this cleanser provides all the benefits of a regular face wash and can be used simply to clean the skin.

3. What is sodium hyaluronate? Why is it good for me?

Sodium hyaluronate is a molecule that is derived from Hyaluronic acid. These molecules are so dense that they hydrate the uppermost layers of your skin easily, providing nourishment, conditioning and therefore a strengthened skin barrier over time.

4. Who is this cleanser good for?

We know you’ve heard this a thousand times before- but this cleanser really is designed to work on all skin types! It has clarifying ingredients that work gently but sincerely to remove all the day’s grime and the night’s leftover skincare from your skin. It also has hydrating properties that make sure your skin isn’t irritated.

5. Is it safe to use during pregnancy / lactating mothers?

This cleanser is made with skin-loving ingredients that are safe and suitable to use for all skin types, including pregnant and breastfeeding mothers.

Foxtale Ceramide Supercream Moisturiser

Product Description

This ceramide-rich formulation protects your skin from environmental irritants while strengthening your skin barrier. Use this hydrating, healing moisturiser every day for nourished and healthy skin.

Hero Ingredients & Benefits

Sodium Hyaluronate Crosspolymer - It forms a dense layer over the skin’s surface, providing a deep nourishing effect.

Ceramides AP, NP, EOP - They hold the skin together and form a protective layer to help prevent moisture loss and defend against environmental stressors.

Hydrogenated Olive Oil Unsaponifiables - It’s said to be 4x more effective than Squalane in providing hydration and nourishment.

How To Use

Take the required amount of moisturiser on hands and dot it all over the face. Massage until it is completely absorbed in the skin.

FAQs

1. Is this moisturiser for specific skin types?

This moisturiser has a lightweight yet hydrating formula that is suitable for all skin types.

2. What are the key ingredients and how do they work?

Ceramides NP, AP & EOP: Create a protective layer that not only locks in moisture but also prevents dryness and irritation. 

Sodium Hyaluronate: This modification of Hyaluronic Acid is synthesised to sit on the skin for longer, providing a hydrating and conditioning effect. 

Hydrogenated Olive Oil Unsaponifiables - This lipid derived from Olive Oil is extremely beneficial for dry and sensitive skin. It is believed to be 4x more effective than Squalane in providing hydration and nourishment, due to its broader molecule compatibility with skin.

3. Can this also work as a night cream?

Yes! This moisturiser provides ample hydration without feeling too heavy or thick, which makes it suitable for any time of day (or night)!

4. Can this also work as an eye cream?

Take a generous amount and apply under your eyes for the effect of an eye cream.

5. How long will this moisturiser keep my skin hydrated?

This moisturiser can be used day and night, for deep, and highly effective hydration that lasts anywhere from 8-12 hours. The only time you may need to reapply is when the weather is exceptionally dry!

6. Does fragrance affect redness and irritation on my skin?

No, unless you are very sensitive to another ingredient itself, all our fragrances are allergen free and used in quantities of less than 0.4%.

7. Is it safe to use during pregnancy / lactating mothers?

A moisturiser like this is made with safe skincare ingredients suitable to use during pregnancy / lactating mothers.

8. Can milia be treated with it?

Unfortunately, this cream can only be used as a hydrating and nourishing moisturiser for your under eyes but it cannot treat milia.

Foxtale Dewy Cover Up Sunscreen

Product Description

Our broad-spectrum sunscreen is formulated with Niacinamide and other powerful vitamins to protect your skin from UVA + UVB rays while preventing and reversing free radical damage. Use it daily to reveal even skin tone, fewer fine lines and healthier skin.

Hero Ingredients & Benefits

UV Absorption Heroes - UVA and UVB filters ensure maximum protection against signs of sun damage like sunburn, tanning and photoageing.

Vitamin B3 (Niacinamide) - Improves skin texture and strengthens the barrier significantly to reduce hyperpigmentation and regulate oil production.

Vitamin B5 (Panthenol) - Promotes faster healing of the skin resulting in reduction in acne and blemishes over time.

Vitamin E (Tocopherol) - A powerful antioxidant that prevents free radical damage, protects skin from pollution and moisturises the skin.

How To Use

Step 1: Cleanse your face with a face wash (We recommend Daily Duet Face Wash).

Step 2: Use a moisturiser or a serum to hydrate your skin.

Step 3: Take 2 fingers worth of the CoverUp Sunscreen and apply it to your face and neck.

Step 4: Wait for 20-30 minutes before stepping out.

FAQs

1. Why do I need sunscreen?

Brightness, hydration, reducing marks, pigmentation and fine lines - a good sunscreen takes care of them all! It is the easiest way to protect your skin not just from pollution and UV rays, but also sunburns and diseases such as cancer.

2. How often should I reapply sunscreen?

While it is recommended that you reapply it at least 2-3 times in a day, it really depends on your activity levels. Sweat and increased sun exposure can break down the actives making the sunscreen work much faster than when you are indoors and at a desk. This means the more your activity and exposure, the more your need to reapply sunscreen.

3. Does this mean I don’t need sunscreen indoors?

Light and therefore, harmful UV rays can penetrate glass just as easily as they can penetrate the ozone layer. This means you need sunscreen even when you are indoors. Additionally, blue light emitted by our screens can accelerate signs of skin damage and ageing just as much. That means it is just as essential even if you are sitting with your curtains drawn. Our sunscreen is formulated to fight both UVA/UVB rays and blue light emitted by screens.

4. Is it safe to use during pregnancy / lactating mothers?

Since it is a chemical sunscreen, some active ingredients may not be suitable and safe to use during pregnancy / lactating mothers.

5. Is it sweat / waterproof?

No, this sunscreen does not claim to be water resistant.

6. Which skin type should it be used on?

This dewy sunscreen has a lotion-like finish that leaves a dewy glow on the skin, making it perfect for normal to dry skin type only.

7. How long does this sunscreen stay on my face?

Chemical sunscreens like this one break down in sunlight and must be reapplied after every 3 hours if you're in direct sunlight.

8. Can I use a product with benzoyl peroxide with this sunscreen?

This sunscreen is safe to use with all active ingredients including benzoyl peroxide.

9. Is it mineral or chemical based sunscreen?

It is a chemical based sunscreen.

Foxtale Mattifying Cover Up Sunscreen

Product Description

This broad-spectrum sunscreen has been formulated specially for people who prefer lightweight yet effective sunscreens. Formulated with Niacinamide and other powerful vitamins to protect your skin from UVA + UVB rays it prevents and reverses free radical damage. It absorbs within a minute, as opposed to other sunscreens and leaves skin feeling hydrated and protected. Daily use reveals even skin tone, fewer fine lines and healthier skin.

Hero Ingredients & Benefits

UV Absorption Heroes - UVA and UVB filters ensure maximum protection against signs of sun damage like sunburn, tanning and photoageing.

Vitamin B3 (Niacinamide) - Improves skin texture and strengthens the barrier significantly to reduce hyperpigmentation and regulate oil production.

Vitamin B5 (Panthenol) - Promotes faster healing of the skin resulting in reduction in acne and blemishes over time.

Vitamin E (Tocopherol) - A powerful antioxidant that prevents free radical damage, protects skin from pollution and moisturises the skin.

How To Use

Step 1: Cleanse your face with a face wash (We recommend Daily Duet Face Wash)

Step 2: Use a moisturiser or a serum to hydrate your skin

Step 3: Take 2 fingers worth of the CoverUp Sunscreen and apply it to your face and neck

Step 4: Wait for a few minutes before stepping out. 

FAQs

1. Why do I need sunscreen?

Brightness, hydration, reducing marks, pigmentation and fine lines - a good sunscreen takes care of them all! It is the easiest way to protect your skin not just from pollution and UV rays, but also sunburns and diseases such as cancer.

2. How often should I reapply sunscreen?

While it is recommended that you reapply it at least 2-3 times in a day, it really depends on your activity levels. Sweat and increased sun exposure can break down the actives making the sunscreen work much faster than when you are indoors and at a desk. This means the more your activity and exposure, the more your need to reapply sunscreen.

3. Does this mean I don’t need sunscreen indoors?

Light and therefore, harmful UV rays can penetrate glass just as easily as they can penetrate the ozone layer. This means you need sunscreen even when you are indoors. Additionally, blue light emitted by our screens can accelerate signs of skin damage and ageing just as much. That means it is just as essential even if you are sitting with your curtains drawn. Our sunscreen is formulated to fight both UVA/UVB rays and blue light emitted by screens.

4. Is it safe to use during pregnancy / lactating mothers?

Since it is a chemical sunscreen, some active ingredients may not be suitable and safe to use during pregnancy / lactating mothers.

5. Is it sweat / waterproof?

No, this sunscreen does not claim to be water resistant.

6. Which skin type should it be used on?

This mattifying sunscreen has a very lightweight finish that feels like nothing on skin once it is completely absorbed, making it perfect for combination and oily skin type. However, all skin types can use this sunscreen.

7. How long does this sunscreen stay on my face?

If you’re not directly exposed to the sun, the sunscreen offers up to 10 Hrs of protection. However, if you are directly exposed to the sun, we recommend re-applying every 3 Hrs.

8. Can I use a product with benzoyl peroxide with this sunscreen?

This sunscreen is safe to use with all active ingredients including benzoyl peroxide.

9. Is it mineral or chemical based sunscreen?

It is a chemical based sunscreen.

Foxtale Acne Spot Corrector Gel

Product Description

Never worry about an unexpected pimple again! This power-packed acne-fighting gel helps unclog the inflamed pore, deeply clean it and prevent the formation of a blemish. Be it stress-related acne or hormonal breakouts, this spot corrector ensures visible reduction with 12 hours of application.

Hero Ingredients & Benefits

Salicylic Acid (BHA) - The best ingredient in your fight against acne, it unclogs pores and cleans them deeply, and decreases sebum production leading to fewer breakouts.

Glycolic Acid (AHA) - This water-soluble acid gently exfoliates the surface to help remove dead skin and excess oil, reducing the mark and discolouration over time.

Azelaic Acid - A gentle dicarboxylic acid that kills acne-causing bacteria and reduces irritation and refines skin surface and controls pigmentation by increasing the cell turnover.

Vitamin B3 (Niacinamide) - This derivative of Vitamin B3 regulates oil, minimises redness, helps reduce the severity of acne, especially papules and pustules.

How To Use

Step 1: Cleanse your face with a face wash

Step 2: Apply a dab of the gel to an active pimple

Step 3: Wait for it to dry. Follow up with the rest of your routine.

Can be used twice a day.

FAQs

1. Is it safe to use during pregnancy / lactating mothers?

Since our Acne Spot Corrector contains actives like Salicylic acid, we do not recommend usage during pregnancy. Do check in with your dermatologist before using any active ingredients during pregnancy. 

2. Insufficient quantity

To get the results through this acne gel, all you have to do is squeeze out a rice-sized amount of the product and use it on pimples. Wait for it to dry down completely and then apply other products as needed.

3. Which type of acne is it suitable for?

The acne spot corrector gel contains powerful actives that help clear dead skin cells and thoroughly clean your pores. Whether you have acne lesions caused by stress or hormones, this gel is here to deal with them all. It also heals small papules and pustules on the skin's surface. Overall, it penetrates deep into pores to fight acne-causing germs and prevent the formation of new ones.

4. Misinterpretation as post acne spot corrector

Since the acne gel contains glycolic acid and azelaic acid, it is often misunderstood as a post acne spot corrector, which is not far from the truth. When your active pimple has subsided but you continue to use it, it helps your pimple not leave a mark.

5. Can I use it after chemical peels?

It is advisable not to use it right after a chemical peel treatment, rather you can use it the day after.

6. Which serums can I pair with acne gel?

The acne spot corrector gel is a one-stop solution for a variety of skin problems such as random breakouts, huge open pores, excess oil, and so on. It is truly an all in one package. As a result, you do not need to apply further treatment based serums, but you can use hydrating and soothing serums to relax your skin and speed up the healing process.

7. Can I use vitamin C and acne gel together?

You can use the Foxtale C For Yourself Vitamin C serum along with the acne spot corrector gel. However, make sure to use the vitamin C serum under your moisturiser and the spot corrector over your moisturiser so that they have a barrier in between.

Foxtale Vitamin C Serum

Product Description

This Vitamin C serum is designed to make your skin radiant and actively fight free radical damage. This product gives you results like glowing, bright skin, reduced scars and hyperpigmentation, that you can see, fast!

Hero Ingredients & Benefits

15% L-Ascorbic Acid - The most potent form of Vitamin C that brightens skin, fights sun damage and reduces hyperpigmentation.

1% Vitamin E (Tocopherol) - A powerful antioxidant that prevents free radical damage and moisturizes the skin.

Dicaprylyl Carbonate - An excellent emollient, it forms a non-greasy film, keeping germs and pollutants away.

How To Use

Step 1: Cleanse your face well.

Step 2: Apply a dollop of Vit C serum over your face and neck.

(Note- Start by using it only twice a week. And once your skin gets used to it, increase frequency to alternate nights.)

Remember to top up with lots of sunscreen after the Vit C application.

FAQs

1. How do I store my Vit C

Store your Vit C in a cool dry place. You can also put it in your refrigerator to delay preserve its potency.

2. What can cause my Vit C to oxidize?

Vitamin C naturally oxidizes when it comes in contact with air, heat and sunlight. Which is why this Vitamin C has been formulated in a creamy base to make it more stable and packaged in an airless pump bottle.

3. My Vit C is not pumping out. What should I do?

Step 1 – Flip the bottle upside down

Step 2 – Shake the bottle a little.

Step 3 – Pump it a few times till the serum dispenses from the bottle.

4. Why is this Vit C in an airless pump?

A regular pump causes air to enter the bottle, increasing the rate of oxidation.

Airless pump means less need for preservatives in your skincare product.

Airless pump helps you get to the very last drop.

5. How do I know if my Vit C has oxidized?

You notice a drastic change in colour.

There is an unusual odour.

The texture is different than the time of purchase.

6. Can I use this at night?

Yes, you can use this serum in your morning OR your night routine. Just make sure you are not using Benzoyl Peroxide, Retinol or AHAs/BHAs in the same routine.

7. How do I use Vit C in my routine?

If you are a Vit C beginner, use this serum after your face wash and before using a moisturizer. If you have sensitive skin, start by using it 3 times a week and then when your skin gets used to it, use it every day.

8. What is L-Ascorbic acid?

L-Ascorbic acid is the purest and most potent form of Vitamin C. While Vitamin C can be found in several forms, this, when applied topically, shows the most effective results.

9. Why do I need Vitamin C?

Vitamin C is the answer to all your skin’s queries about brightness, dark spots and sun damage. It is a tried and tested antioxidant that shows the best improvement in your complexion over time. Our users even found a reduction in fine lines and wrinkles over time, whereas others said the Vitamin C made them skip make-up!

10. Can people be sensitive to Vitamin C?

Sometimes! Due to its low pH, Vitamin C is highly acidic and can cause a slight tingling sensation for some. It subsides with time. However, if the irritation persists or you see any changes in your skin’s texture or appearance, stop using it immediately! Beginners with very sensitive skin are advised to use Vitamin C 2-3 times a week and build a tolerance, post which it shows the best results when used daily!

11. Vitamin C fights free radical damage. Does using Vitamin C mean I can skip sunscreen?

NOPE! Even though it is one of the strongest weapons in your arsenal when fighting sun damage, Vitamin C can make your skin sensitive to the sun. While our Vitamin C is formulated in a way that makes sun sensitivity less likely, it can only be combated fully with a broad spectrum sunscreen, which should be used right after!

12. Will this make my skin tingle?

If your skin isn’t used to Vitamin C, the higher concentration in our formula may make your skin tingle slightly. However, it should stop in a few seconds. If it continues to irritate your skin, please stop using it!

13. Why is sunscreen necessary along with Vitamin C?

Consider this combination the most effective way to fight free radicals and sun damage. While they work on their own, together, they only enhance each other’s benefits. This is the most sureshot way to see rapid results from both products!

Foxtale Vit-A-Lity Retinol Night Serum

Product Description

Rediscover the youthful, healthy, firmer skin with the power of encapsulated retinol and peptides, moisturising and hydrating factors that make it gentler on the skin yet, ensure it delivers faster results. The hidden hero in this formulation is betaine that soothes your skin and reduces irritation. Experience 8 benefits with 8 weeks of use to reveal brighter, firmer and smoother skin.

Hero Ingredients & Benefits

0.15% Encapsulated Retinol - Acts as a carrier system that releases and activates the retinol molecule in deeper layers of your skin. It’s capable of altering the behaviour of aged cells, improving collagen production to modify skin texture, boosting radiance, and treating the signs of ageing 2X faster compared to other Retinol serums.

Palmitoyl glycine - It reduces wrinkles to reveal smooth, firm, and radiant skin by improving skin oxygenation and building skin proteins.

Vitamin E - A powerful antioxidant, it moisturizes the skin and protects it from environmental stressors.

Betaine -A multi-benefit ingredient, it softens the skin texture, hydrates the skin, and reduces inflammation

Allantoin -It is a moisturizing agent that soothes the skin, decreases itching along with helping shed dead skin cells.

How To Use

Step 1: Cleanse your face at night and follow up with a moisturizer.

Step 2: Apply a pea-sized amount of the night serum gently to face and neck.

(Note- Start by using it only twice a week. And once your skin gets used to it, increase frequency to alternate nights.)

Remember to top up with lots of sunscreen the next morning.

FAQs

1. Is it safe to use during pregnancy / lactating mothers?

No over-the-counter retinol product is safe to use during pregnancy / lactating mothers. As a result, even the encapsulated retinol is not suitable. We do recommend checking in with your dermatologist on pregnancy-related skincare. 

2. What is the minimum age limit to start using retinol?

The ideal/minimum age to begin utilising retinol is 25 years old. However, you can employ the serum if you feel that your skin's suppleness isn't at its finest or if you start to see wrinkles before the age of 25.

3. Can I use it daily?

If you want to make full use of the benefits that retinol has to offer, you can use it daily or even on alternate nights. However, if you’re afraid of the possible irritation and discomfort, you’re not alone. Using the retinol serum daily is a lot of work but the only guideline you need to abide by is to always wear sunscreen and avoid overdoing its quantity (a pea size amount is enough for face and neck).

4. Will it treat hormonal acne?

A typical retinol serum may or may not treat hormonal acne, but the foxtale retinol night serum combines the power of encapsulated retinol, palmitoyl glycine, vitamin E, and other ingredients that act on the outermost layer of the skin to remove dead skin cells and oil from pores. This can aid in the prevention of hormonal acne.

5. Which skin types is it suitable for?

This serum is your solution for various skin concerns; it can treat fine lines, promote collagen production, brighten and smooth the skin, lighten hyperpigmentation, and control acne. It has a lightweight texture that absorbs into the skin in just a few minutes, making it oily-skin friendly. It contains betaine, allantoin, and vitamin E that keeps the skin well-moisturized, making it ideal for dry, mature, and sensitive skin as well. Overall, it suits all skin types.

6. Will this treat melasma and eczema?

This serum contains encapsulated retinol, a gentle formula that is approved for the treatment of acne as well as pigmentation problems such as melasma or hyperpigmentation without a prescription. However, retinol without a prescription should be avoided in people with eczema since it might create flare-ups.

7. Will it reduce open pores?

This retinol serum is capable of doing all good things and two of them are: It stimulates skin cell turnover and helps to clear pores. As a result, it minimizes pore size and keeps them clean by removing impurities that’s the cause for their enlarged look.

8. Does it build collagen?

This retinol serum is a fantastic way to address your skin’s collagen loss and stimulate its production. Additionally, it makes wrinkles and fine lines less noticeable, making your skin look younger and plumper.

9. Does it cause purging till it gets adjusted to the skin?

Our retinol night serum is carefully formulated with 0.15% encapsulated retinol, peptides, and other moisturizing ingredients, making it extremely easy for your skin to get adjusted to it without any purging. We’re proud to call it a sensitive skin friendly retinol serum!